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FAQ
Where is the property located?
1900 SE Hillmoor Drive, Port St. Lucie, FL 34952
What floor plans are available?
Trivela Port St. Lucie offers spacious three-bedroom apartment homes and townhome layouts. Availability varies, so contact the leasing office for current floor plans and pricing.
What amenities does the property offer?
Community amenities include two swimming pools, a resident clubhouse with a fully equipped fitness room, bark park, sand volleyball court, turf soccer field, hosted resident social events, and a resident credit-building program
What apartment features are included in each home?
Homes feature fully equipped kitchens, stainless steel appliances, white cabinetry, walk-in closets, wood-inspired flooring, carpeted bedrooms, in-home washer and dryer, and private patios.
What makes this apartment community unique?
Trivela offers renovated homes, resort-style amenities, an active resident social calendar, sports courts, pet-friendly living, and a credit-building program that rewards on-time rent payments.
Does the property offer green space or outdoor areas?
Yes. Residents enjoy landscaped grounds, a bark park, turf soccer field, sand volleyball court, swimming pools, and outdoor recreation areas.
Are private yards available?
No. Homes include private patios
Does the property host resident events?
Yes. The community hosts resident social events throughout the year
How do I apply for an apartment?
Applications can be completed online through the property's website or by contacting the leasing office for assistance.
What documents are required to apply?
Government-issued photo ID, proof of income, and any additional documentation requested during the application process. Contact the leasing office for complete requirements.
What screening criteria are used during the application process?
Applicants undergo a standard rental screening that may include credit, income, rental history, and background verification. Contact the leasing office for complete screening criteria.
Are background checks required?
Yes. Standard application screening generally includes a background check.
Are guarantors accepted?
Yes. Trivela partners with TheGuarantors, providing an alternative qualification option for eligible applicants.
Are applicants with prior evictions considered?
Contact the leasing office to discuss individual circumstances and qualification requirements.
How long does the approval process take?
Approval times vary but are typically completed within a few business days after all required documents are received.
What move-in procedures should I know about?
Once approved, you'll complete your lease, satisfy deposit or TheGuarantors requirements, set up utilities, obtain renters insurance if required, and schedule your move-in with the leasing office.
Can residents transfer to another apartment home within the community?
Internal transfers may be available based on availability and lease terms. Contact the leasing office for details.
What lease terms are available?
Contact the leasing office for current lease term options.
Are short-term lease options available?
Contact the leasing office for availability.
Are income restrictions or affordable housing options available?
No affordable housing or income restrictions are advertised. Contact the leasing office to confirm.
What is required for the security deposit?
Qualified applicants may have the option to use TheGuarantors in place of a traditional security deposit. Otherwise, security deposit requirements vary based on screening results.
What additional monthly fees should I expect?
Monthly pet rent applies for approved pets. Other community or utility fees may apply. Contact the leasing office for a complete fee schedule.
Are utilities included in rent?
Utilities are generally not included in rent. Residents are responsible for applicable utility services.
Is internet or cable service available?
Contact the leasing office for available providers and service options.
Are move-in specials or leasing incentives available?
Yes. Specials may be available for select homes. Contact the leasing office for current offers
Is renters insurance required?
Yes Renters Insurance is required. Contact the leasing office regarding current renters insurance requirements.
What is the policy for early lease termination?
Early termination policies are outlined in the lease agreement. Contact the leasing office for details.
What major employers are located nearby?
The community is conveniently located near major employers throughout Port St. Lucie, including healthcare providers, retail centers, and local businesses.
What schools serve the community?
Contact the leasing office or the local school district for current school zoning information.
What shopping, dining, and entertainment options are nearby?
Residents are close to restaurants, shopping centers, entertainment venues, and everyday conveniences throughout Port St. Lucie.
Are parks, trails, or recreational opportunities nearby?
Yes. The area offers nearby parks, recreational facilities, and outdoor activities in addition to the community's own amenities.
Is public transportation available nearby?
Limited public transportation is available in the area. Contact the leasing office for nearby transit options.
How close is the property to major highways and commuter routes?
The community offers convenient access to major roads serving Port St. Lucie, making commuting throughout the Treasure Coast easy.
Are hospitals and healthcare facilities nearby?
Yes. Several healthcare providers and medical facilities are located within a short drive.
How do residents submit maintenance requests?
Residents can submit maintenance requests through the resident portal or by contacting the leasing office.
Is 24-hour emergency maintenance available?
Contact the leasing office to confirm emergency maintenance availability.
What is the typical maintenance response time?
Response times vary based on the urgency of the request. Emergency requests receive priority.
Is there an online resident portal?
Yes. Residents have access to an online resident portal.
How are noise concerns handled?
Residents should report concerns to the management team, who address issues according to community policies.
What pest control services are provided?
Contact the leasing office regarding the property's pest control schedule and services.
Is the property pet-friendly?
Yes. Trivela Port St. Lucie welcomes pets.
What types of pets are allowed?
Cats and dogs are welcome.
Are there breed or weight restrictions?
Yes. A maximum of two pets with a 50-pound weight limit per pet applies, and breed restrictions apply.
What pet fees and monthly pet rent apply?
Pet fee: $300 for the first pet and $250 for the second. Monthly pet rent is $15 per pet. Maximum of two pets.
Are there pet-friendly amenities nearby?
Yes. The community features an on-site bark park, and additional pet-friendly parks are available nearby
Are there nearby parks or trails for pets?
Yes. Several local parks are located within a short drive.
What parking options are available for residents?
Contact the leasing office for current parking information.
Is covered parking available?
No covered parking available
Are garages available?
No garages available
Is guest parking available?
Contact the leasing office regarding guest parking policies.
How does visitor parking work?
Contact the leasing office for visitor parking procedures
Are ride-share and public transportation options available nearby?
Yes. Ride-share services operate throughout Port St. Lucie, and limited public transportation is available nearby.
How can I schedule a tour?
Schedule a tour online or contact the leasing office directly.
Do you offer virtual tours?
Contact the leasing office to confirm current virtual tour availability.
What are the leasing office hours?
Monday Through Friday 9am-6pm Saturdays 10am-5pm Sundays Closed.
How can I contact the leasing office?
Phone: (772) 356-0964
Does the property have a swimming pool?
Yes. Two swimming pools are available.
Does the property have a fitness center or gym?
Yes. A fully equipped fitness room is located in the resident clubhouse.
Does the property offer a clubhouse or resident lounge?
Yes. A resident clubhouse is available
Are coworking spaces or business centers available?
No business centers available
Does the property have outdoor gathering areas?
Yes. Residents enjoy outdoor recreation spaces around the pools and sports courts.
Are grilling stations or outdoor kitchens available?
1 grilling station is on property
Does the property offer package lockers or package receiving services?
No package lockers or packing receiving services
Is there a dog park or pet wash station?
The community includes a bark park.
Does the property offer on-site laundry facilities?
Homes include in-home washers and dryers.
Are washers and dryers included in the apartment homes?
Yes. Every home includes an in-home washer and dryer.
Does the property provide storage options?
No private private storages available
Are furnished apartments available?
No furnished apartments
Does the property offer gated access or controlled entry?
No gated access of controlled entry
Does the property have elevators?
No elevators on property
Are there EV charging stations available?
Yes 1 Station is available on property
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